Fair pay and a real career path
Transparent L1–L5 classification, progression that reflects capability, and remuneration that recognises the work.
APS VOICEAsset Protection SecurityMember HubSecurity voice · EA 2026
Stronger together.
Safer at work.
Independent employee voice for the people who protect our workplace, our colleagues and our community.
80+More than 80 Security Officers participated
in APS Voice surveys during the EA bargaining process
in APS Voice surveys during the EA bargaining process
What we stand for
Security deserves a voice
built from the frontline.
APS Voice turns everyday operational experience into clear, evidence-based representation.
Safety before and after every shift
Safe 24/7 access, appropriate equipment, genuine breaks and practical systems designed around frontline risk.
Respect, consultation and stability
Meaningful employee input on rosters, change and the decisions that shape working life.
Your agreement, made clear
EA 2026
at a glance.
The agreement operates from 6 July 2026 with a nominal expiry of 30 June 2030. APS Voice achieved the additional 2.5% uplift for Security Officers in Year 1, taking the total increase to 7%.
Download Edition 2 ↓Plain-language guide. If it differs from the approved EA, the EA prevails.Ordinary hourly ratesJuly 2026
● Current| Level | Permanent | Casual* | Role guide |
|---|---|---|---|
| L1 | $31.11 | $38.89 | Core training |
| L2 | $33.08 | $41.35 | Proficient officer |
| L3 | $34.24 | $42.80 | Highly proficient |
| L4 | $36.31 | $45.39 | Incident coordination |
| L5 | $38.58 | $48.23 | Shift leadership / KE |
*Casual rate includes the 25% loading. See Attachment H and clause 6.10 for applicable penalties.
From silence to a voice
Born on the frontline.
Built for the table.
APS Voice began with a simple belief: the people who protect the workplace every day should have a genuine voice in the decisions that shape their working lives.
“From being spoken about
to speaking for ourselves.”
IndependenceTransparencyInclusionProfessionalism
A voice is founded
APS Voice held its first General Meeting, adopted its Statute and Code of Conduct, and committed to independence, transparency, inclusion and professionalism.
Frontline experience becomes evidence
Security Officers turned everyday operational knowledge into five clear priorities, supported by data, practical solutions and a formal Log of Claim.
A seat at the table
Across six Security Working Groups, APS Voice advocated for classification, fair pay, first aid recognition, safer access and stable working conditions.
The agreement enters into force
A dedicated L1–L5 Security pathway, improved rates and updated conditions became part of the new Enterprise Agreement. The work of listening and representing continues.
80+More than 80 Security Officers participated in APS Voice surveys during the EA bargaining process
6Security Working Groups
5Core frontline priorities
Our story is not finished. Every new chapter belongs to the officers who speak up, participate and believe that their experience matters.
Practical resources
Know your agreement.
Know your rights.
PDF · 12 pages · Edition 2
Security Pocket Handbook — EA 2026
Updated after Fair Work Commission approval. Pay, classifications, overtime, rosters, breaks, leave and workplace protections.
Download guide →Our movementOur Story
From frontline conversations to an independent voice at the bargaining table.
Discover our story →Quick helpAsk APS Voice
Not sure about your rate, level, roster or entitlement? Start with a confidential conversation.
Get support →Independent information
Workplace Resources
Official guidance and specialist information to help workers understand their workplace rights and responsibilities in Australia.
Government & tribunal
Official Workplace Authorities
Specialist support · Free & confidential
Visit resource Queensland Migrant WorkWise
A program helping migrant workers understand workplace rights, visa protections and available support. Funded by the Australian Department of Home Affairs and delivered by the Queensland Council of Unions.
External links: APS Voice is an independent, employee-led information initiative. These links are provided for general information only and do not imply partnership, representation or affiliation. APS Voice does not control external content, and this information should not be treated as legal advice. Please refer directly to each organisation for the most current guidance.
Protected pilot · Verified access
APS Voice
Member Hub.
A dedicated protected space for Security Officers covered by the EA 2026—free, independently managed and built around practical services.
Open Member Hub →Request access using a secure sign-in and manual APS Voice verification.
Check Your Payslip
A private base-rate checker that does not upload or store your payslip.
Discounts & Partners
Reserved offers will be published only after provider and independence checks.
Training, First Aid & Self-Defence
Future opportunities from qualified and insured providers.
Resources & Support
Reserved guides, updates and a direct path to confidential APS Voice assistance.
Free & confidential assistance
Something doesn’t
feel right? Talk to us.
If the EA is not being applied correctly, you have a workplace grievance, or you have been called to a disciplinary meeting, APS Voice can help you understand the process and prepare your next steps.
EA & entitlement concerns
Rates, classifications, rosters, breaks, allowances, overtime or another condition that does not appear consistent with the agreement.
Workplace disputes & grievances
Talk through what happened, review the available information and consider the most appropriate internal pathway.
Disciplinary meeting support
Contact us as early as possible. Free support or representation is available at the employee’s request and where permitted by the applicable agreement or procedure.
APS Voice governance
Statute.
Code of conduct.
Open to everyone.
APS Voice publishes its Statute and Code of Conduct so every member can understand our purpose, structure, principles and standards. Other internal or sensitive records will be reserved for the future protected members area.
IndependentAccountableMember-led
Stay informed
News &
Updates.
APS Voice announcements, video updates and reports from our journey.
✓ Official Fair Work Commission approval
A milestone for Security
EA 2026
officially approved!
The Fair Work Commission has officially approved The Star Gold Coast Enterprise Agreement 2026.
✓ApprovedEA 2026
This is a significant achievement for our Security team. Thank you to everyone who supported APS Voice, completed the surveys, shared ideas and stood together throughout the bargaining process.
This outcome belongs to all of us.Our work doesn’t stop here—we’ll continue working with management through the Working Groups to keep improving Security.
APS VoiceYour Voice. Your Security.
See EA 2026 at a glance →APS Voice News: our early EA journey
A look back at the early stages of APS Voice and the Enterprise Bargaining process, including the call for dedicated Security Working Groups and the meetings ahead.
This video reflects the information and events available on 23 September 2025.Real-time communication
Join the APS Voice
WhatsApp chat.
Free. No fee. A direct space for Asset Protection & Security team members to receive updates, ask questions and be heard.
“Everyone has a voice.
Here, it’s heard.”
Privacy & accessRequests to join require administrator approval and access is limited to eligible Security Officers. Please do not share personal, disciplinary or confidential information in the group. For confidential assistance, email info@apsvoice.com.
Your experience matters
See it. Say it.
Shape what comes next.
APS Voice is strongest when Security officers share what is happening on the floor. Raise a concern, suggest an improvement or ask a question.
Official APS Voice channels · Independent employee representation